Frequently Asked Questions

Common questions about our products, customization, MOQ, samples, production, and shipping.

What products do you offer?

We supply custom promotional gifts and branded tech products, including power banks, wireless chargers, USB drives, desktop accessories, bags, drinkware, gift sets, etc. We also provide promotional products sourcing service — as long as you provide a picture, idea, or budget.

Can I add my logo to the products?

Yes. We support logo silk printing, UV printing, laser engraving, embossing, custom labels, and customized packaging depending on the product material and design.

What is your minimum order quantity?

MOQ varies by product. Most items start from 50–100 pieces, with lower MOQ options available on select products for trial orders. Custom-molded or fully customized products may require a higher quantity.

Can I get a sample before bulk production?

Yes. We can provide standard samples or customized logo samples. Sample cost and lead time depend on the product and branding method.

How long does production take?

Standard production usually takes 5–15 business days after artwork approval and payment confirmation. Complex or large-volume orders may require additional time.

Do you ship internationally?

Yes. We ship worldwide by express, air freight, and sea freight to your appointed warehouse. We usually use UPS, DHL, and FedEx to ship your order and send you a tracking number.

How can I get a quote?

Please send us the product name, quantity, logo file, destination country with zip code, in-hands date, and any special packaging requirements. Our team will reply with a quotation as soon as possible.

Still have questions? We are happy to help.

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