How we handle payment, production timing, and shipment for your promotional product orders.
Payment must be completed before production begins. We will start production after payment has been received, artwork has been approved, and all order details have been confirmed.
For orders over USD 5,000, we may offer a 50% deposit before production, with the remaining 50% due before shipment.
We accept payment by credit card and wire transfer / bank transfer. Credit card payments are subject to a 3% processing fee.
Please note that we currently do not accept checks or letters of credit.
Any bank charges, intermediary bank fees, or payment handling fees are the responsibility of the buyer unless otherwise agreed in writing.
Goods will be shipped after production is completed and the required payment has been received. We ship worldwide by express, air freight, and sea freight to your appointed warehouse. We usually use UPS, DHL, and FedEx to ship your order and send you a tracking number once it is available.
Have questions about payment or delivery for your order?
Contact Us